Hotel systems

Integrating systems vital for hotel functioning

The tools that make up hotel systems are designed in such a manner that they present a comprehensive structure that makes the job of hotel managers and managers of such facilities much easier. Hotel systems cover the areas of managing accommodation capacities, direct bookings and bookings through travel agencies, as well as registering wishes of individual guests, and what is also on offer is a package for managing tax paying obligations, calculating casino revenues, as well as calculating all the expenses made by the guests.

Data for easier management and better communication

All the hotel systems are integrated into a central information system (CIS) that systemises data on each guest (personal data, type of accommodation, spending habits…). The data ensure efficient hotel management, as well as direct contact with potential guests, which means saving on the costs for agents and brokers. An essential part of the system is the online accommodation booking portal, since it is the way to use your own capacities to the maximum and improve direct communication with the clients.

Tool for analysing business

In order for the management to be informed fully of the operation of the hotel they run, what is available to them is a broad range of sophisticated analysis and planning tools which facilitate making important business decisions and developing short-term and long-term business plans . Thus, in order to assess business operations, performance indicators such as RevPAR (Revenue per Available Room) and RevPAC (Revenue per Available Customer) are used, and all such data make up a comprehensive data and report base that will facilitate reaching appropriate business decisions.

Both internal and external systems may be integrated into one structure and thus additionally reinforced. The technology applied by Koving allows managing different platforms, databases and user applications. Such a system may comprise up to 400 devices, and we also make available support, employee training and all other related services of assistance in developing a high quality hotel system.